> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://clubhubco.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Collecting Student Feedback

# Overview

The Feedback Form lets administrators collect end-of-term responses from students about their overall club experience and about each club they belong to. Administrators can set up a feedback session through their settings, and all students will get an email to fill out the feedback form.
# Turning Feedback Collection On

The Club Feedback setting is found in **Settings → Club Settings.**
![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/c/3/2bc3b1d4c9fef400/screenshot-2026-04-30-at-44953_sw75nj.png =500x120)
1. Toggle **Club Feedback** to **On**. 
2. Click **Send Feedback to Students** to notify all students by email.
# What Students See
Students will receive an email asking them to participate in the feedback collection. Once they click the **Participate **button, they will be directed to the form to complete their form. 

![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/c/3/2bc3b1d4c9fef400/screenshot-2026-04-30-at-10060_kfancu.png =500x439)

The feedback form has two sections: 

**Section A — School-level rating**
At the top of the form, students rate their overall experience of clubs at your school on a scale of **1 to 10**. Below the rating, an open-text field invites them to elaborate — what worked, what didn't, and anything they'd like the school to know.
![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/c/3/2bc3b1d4c9fef400/screenshot-2026-04-30-at-10124_15v6ysi.png =500x516)

**Section B — Per-club questions**
Below the school section, the form lists each club the student is a member of. For every club, the student answers a **Yes / No** question about their experience, followed by open-text fields covering what they enjoyed, what they would change, and their thoughts on the club's leadership. This block repeats for every club the student belongs to.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/c/3/2bc3b1d4c9fef400/screenshot-2026-04-30-at-10144_5xlydu.png =500x445)ce students have completed all sections, they click **Send** to submit the form. A confirmation screen will appear thanking them for their feedback. Each student can only submit the form once per feedback window.
# Reviewing School-wide Responses: School Administrators

All completed forms are stored in the **Feedback Dashboard **which you can locate using the clipboard icon on the left-hand navigation menu.  

There are two views:
* **School Data** — One row per student submission, showing the student's name, their school-level rating, written comments, and submission date.

* **Clubs Data** — One row per club per student, showing the per-club responses. ![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/c/3/2bc3b1d4c9fef400/screenshot-2026-04-30-at-51445_1exds4y.png =500x255)

| Note: to review the short answer response on the Clubs Data, click on the Expand all responses button in the top right corner of the dashboard. 

# Reviewing Club-level Responses: Club Leaders and Faculty Advisors

Club Leaders and Faculty Advisors can view feedback responses for their club directly from the club page.

1. Navigate to the **Club Page** and select the relevant club.
2. Select the **Feedback** tab.
3. Review responses in the table (to view short answer responses, click on the **Expand all responses** button).

![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/c/3/2bc3b1d4c9fef400/screenshot-2026-04-30-at-51659_18l33f9.png =500x196)
# Conclusion

We hope this feature will provide you with actionable insight into your school's club program. Use the school-level ratings to get a quick pulse on the program overall, and pay close attention to the elaboration text for any unusually low or high scores — these often contain the most actionable comments. The submission date column can help you track response volume over time and decide when to send a reminder or close the window.