Articles on: Administrators

Parent Notifications

Parent Notifications in Club Hub

Overview

Club Hub allows faculty advisors and club leaders to include parents in club communications through email notifications. This feature helps keep parents informed about their student's club activities, events, and announcements.


How Parent Notifications Work

When Parents Receive Notifications

Parents will receive email notifications for clubs and sports their students are members of when:

  • The faculty advisor creates an event and selects to notify parents
  • The faculty advisor sends an announcement and chooses to include parents


What Parents Can Access

  • Email notifications about events, announcements, and important updates
  • Public club directory where they can view all available clubs at the school


What Parents Cannot Access

  • Direct platform access - Parents cannot log into Club Hub directly
  • Separate communications - Parents cannot receive communications independent of student notifications


For School Administrators

Managing Parent Notification Settings

School administrators can allow for Club Leaders and Faculty advisors to choose to notify parents through their school settings.

To allow parent notifications:

  1. Navigate to Settings
  2. Select School Settings
  3. Select Yes to Allow Faculty to Notify Parents
  4. Click Update Settings to save your preferences



If this setting is turned on, students will be asked to provide their parents' or guardians' email addresses when they create their account.



For Faculty Advisors

How to Include Parents in Communications

When Creating Events:

  1. Create your club event as normal
  2. At the bottom of the event form, set Notify Parents of Members to Yes.
  3. Parents will then receive the same event information as students via email.



When Sending Announcements:

  1. Create a New Announcement
  2. Write your announcement
  3. Set Send announcement to club member parents to Yes.
  4. Parents will receive the announcement via email


Frequently Asked Questions

Q: Can parents join clubs directly?

A: No, parents cannot join clubs directly. They receive notifications based on their student's club memberships.


Q: Do parents need to create accounts?

A: No, parents receive information via email notifications and do not need Club Hub accounts.


Q: Can we create parent groups?

A: Currently, dedicated parent groups are not available.


Q: How do parents access the club directory?

A: Parents can view the public-facing club directory through a link provided by the school administrator, but they cannot interact with clubs directly.


Q: What if parents don't want to receive notifications?

A: Contact your school administrator to discuss notification preferences and settings.


Updated on: 06/09/2025

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